Your order will normally be dispatched the same day if we receive it before 1:30pm UK time on a working day. If the item is out of stock it can take upto three weeks. The majority of orders are despatched first class (Royal Mail)

Shipping schedules are counted in working days (Monday-Friday are normally working days, public holidays and weekends are not).

Services we use;

Parcel Force / Courier Next Business Day: Majority of orders weighing 2kgs or more will be despatched for delivery next working day using this service. Working days do not include weekends and public holidays(*1) – Please provide your customers contact telephone / mobile number in case our couriers need to contact them.
Royal Mail: Smaller items weighing less than 2kgs - we use a 1st class or airmail service. Please note Royal Mail do not guarantee 1st class transit times.
Royal Mail Special Delivery: Special request – Additional cost applicable - next day by 1pm, delivered Monday to Saturday.
Saturday delivery: Special request – Additional cost applicable - despatched to arrive on the coming Saturday(*1) BFPO: Items leave us using Special Delivery for speed and security – Additional cost applicable Northern Ireland Courier: This is a next working day service. Working days do not include weekends and public holidays

*1 Customers in the Highlands of Scotland may find that their deliveries take one extra working day to arrive. See the table below.

Average transit times to Europe, actual times may be longer:

2 days - Belgium, France (except South), Germany (except East), Luxembourg, Netherlands.
3 days - Austria, Denmark, Switzerland, South of France, East Germany
3/4 days - Czech Republic, Italy, Slovakia, Spain
4/5 days - Finland, Norway, Poland, Portugal, Sweden, Estonia, Croatia, Slovenia, Latvia, Lithuania, Bulgaria, Tunisia, Turkey

Note that cross-border shipments are subject to opening and inspection by customs authorities. Additional charge of £25.00 will be made for customs clearance for non-EU destinations – we will advise accordingly.

Which areas of the UK take longer for delivery?
The following list of part postcodes represents areas where our UK courier deliveries will take an extra day to arrive, in comparison with the rest of the UK. This list is only accurate for 'Next Business Day' deliveries.

AB 31 33-38 44-45
HS 1-9
IV 1-28 30-32 36 40-49 51-56 63
KA 27-28
KW 1-17
PA 20-38 41-49 60-78
PH 19-26 30-44 49-50
TR 21-25
ZE 1-3

Saturday courier deliveries are not possible to the following, generally more remote areas. Please do not attempt to place an order for Saturday delivery if the first part of your postcode matches the following list as our order receiving system is not currently able to verify availability automatically.

FK 17-19
G 83
HS All
IV 1-28 33-39
KA 27-28
PA 20-78 80-99
PH 20-29 43-99
ZE ALL

Delivery Charges
Please note that the prices quoted below are for orders costing £6.50 or more to post. Smaller packages / orders costing less to post go via Royal Mail at delivery cost as per the item description.

The following prices also apply to orders weighing upto 10kgs but any item weighing over 10kgs we will indicate the delivery cost in the item description.

Delivery charges for the respective ‘zones’ and countries are automatically calculated and added during the ‘Checkout’ process

UK Mainland and Channel Isles etc.

Zone 1 – standard cost - £6.50 (standard cost may be higher for larger heavier items)
All postcodes not mentioned in Zones 2, 3 & 4.

Zone 2 - standard cost + £7.50
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-56, ZE.

Zone 3 - standard cost + £13.00
BT, IM, TR21-25

Zone 4 - standard cost + £9.50
Channel Isles

Europe

EUR Zone 1 – standard cost - £6.50 (standard cost may be higher for larger heavier items) + £14.50
Republic of Ireland, Belgium, France, Germany, Luxembourg & Netherlands

EUR Zone 2 – standard cost + £16.50
Austria, Denmark, Switzerland

EUR Zone 3 – standard cost + £19.50
Czech Republic, Italy, Slovakia & Spain

EUR Zone 4 – standard cost + £22.50
Finland, Norway, Poland, Portugal, Sweden, Estonia, Croatia, Slovenia, Latvia, Lithuania, Bulgaria, Tunisia & Turkey